Terms & Conditions
Last Updated: September 4, 2026
These Terms & Conditions (“Terms”) govern your access to and use of the TechXo website, software products, applications, digital tools, accounts, and related services provided by TechXo LLC (“TechXo,” “we,” “us,” or “our”).
By accessing our website, creating an account, purchasing a TechXo product, or using any TechXo software or digital product, you agree to these Terms.
If you do not agree with these Terms, you should not access, purchase, or use our products.
1. About TechXo
TechXo LLC is a technology company providing software products and digital tools designed to help businesses manage digital operations, workflows, customer information, automation, reporting, integrations, and related business processes.
Our products may be offered as software subscriptions, one-time digital purchases, licenses, or other digital product arrangements, depending on the product and plan selected.
TechXo LLC is responsible for developing, maintaining, and providing access to its software products in accordance with the applicable product description and plan purchased.
Company Information:
TechXo LLC
1001 S Main St, Ste 500
Kalispell, MT 59901
United States
Support: support@techxo.us
Office Hours: Monday–Friday, 8:00 AM–5:00 PM MST, excluding holidays.
2. Paddle as Merchant of Record
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all orders processed through Paddle. Paddle provides payment processing, applicable tax handling, transaction support, and returns/refund processing in accordance with its applicable terms and policies.
When you purchase a TechXo product through a Paddle checkout, Paddle is the seller of the product in the transaction with you and TechXo remains the provider and licensor of the applicable software or digital product.
Paddle’s applicable Buyer Terms and Refund Policy may apply to your transaction.
For order-related questions, payment issues, or refund requests relating to a Paddle transaction, customers may contact Paddle through the support options provided with their Paddle transaction receipt or through Paddle’s customer support service.
Questions relating specifically to the functionality or use of the TechXo product may be directed to TechXo support.
3. Acceptance of These Terms
By doing any of the following, you acknowledge that you have read and accepted these Terms:
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Accessing or using the TechXo website;
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Creating a TechXo account;
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Purchasing a TechXo product;
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Starting a free trial where offered;
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Activating or using paid software features;
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Downloading or accessing digital content supplied by TechXo; or
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Continuing to use a TechXo product after these Terms have been presented to you.
If you are accepting these Terms on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms.
4. TechXo Products
TechXo provides software products and digital tools that may include features such as:
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Business dashboards;
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Customer and contact management;
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Workflow management;
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Workflow automation;
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Business reporting and analytics;
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Data management;
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User and account management;
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API and third-party integrations;
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Online business management tools; and
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Other digital functionality described on the applicable product page.
Specific functionality varies by product and pricing plan.
The features, limitations, usage allowances, integrations, storage limits, user limits, and other characteristics applicable to your purchase are those presented to you before completing the relevant transaction.
We do not guarantee that every feature described on the TechXo website will be available in every product or pricing plan.
5. Product Information
We make reasonable efforts to ensure that product descriptions, features, pricing, screenshots, specifications, and other information presented on our website are accurate and up to date.
Software products may be updated, improved, modified, or replaced over time.
We may introduce new functionality or modify existing functionality where reasonably necessary to maintain, improve, secure, or develop the product.
Material changes affecting the core functionality of a paid product will be handled in accordance with applicable law and any applicable product-specific terms.
6. Eligibility
You must be legally capable of entering into a binding agreement in the jurisdiction where you reside or operate.
If you use TechXo on behalf of a business or organization, you confirm that you are authorized to accept these Terms on its behalf.
TechXo products are intended primarily for business and productivity purposes unless a particular product is expressly described otherwise.
7. Account Registration
Certain TechXo products may require you to create an account.
When creating an account, you agree to provide accurate, current, and complete information.
You are responsible for:
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Maintaining the accuracy of your account information;
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Maintaining the confidentiality of your login credentials;
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Protecting access to your account;
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Using appropriate security measures;
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Not sharing your account credentials with unauthorized persons; and
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Notifying TechXo promptly if you suspect unauthorized access to your account.
You are responsible for activity occurring through your account unless that activity results from a security incident attributable to TechXo.
TechXo may require you to verify your email address or other account information before providing access to certain functionality.
8. Software License
Subject to your compliance with these Terms and payment of applicable charges, TechXo grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the applicable TechXo software for your internal business or personal use during the applicable license or subscription period.
Unless expressly permitted by applicable law or by TechXo in writing, you may not:
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Copy the software except where technically necessary for permitted use;
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Sell, resell, sublicense, lease, rent, or distribute the software;
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Provide unauthorized access to the software to third parties;
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Reverse engineer, decompile, or disassemble the software;
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Attempt to derive source code from the software;
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Circumvent technical restrictions or access controls;
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Remove proprietary notices or branding;
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Use the software to create a substantially similar competing product; or
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Use the software in violation of applicable law.
All rights not expressly granted under these Terms are reserved by TechXo and its licensors.
9. Subscriptions and Recurring Payments
Where a TechXo product is offered as a subscription, the applicable pricing, billing frequency, renewal terms, and subscription period will be presented before purchase.
By purchasing a subscription, you authorize the applicable payment provider to charge the payment method associated with the transaction for recurring charges in accordance with the selected plan.
Subscriptions may automatically renew unless cancelled before the next renewal date in accordance with the applicable cancellation procedure.
The price applicable to a renewal will be the price disclosed to you in accordance with the applicable product and billing terms.
Where required by applicable law, we will provide appropriate notice regarding material price changes or renewal requirements.
10. Cancellation
Customers may cancel an eligible subscription through the cancellation mechanism provided within their account, through the applicable payment provider, or by contacting the designated support channel.
Unless otherwise stated for a particular product or required by applicable law, cancellation prevents future recurring charges but does not automatically provide a refund for charges already processed.
Your access may remain available until the end of the applicable paid billing period unless otherwise specified.
For transactions processed through Paddle, applicable Paddle cancellation and subscription terms may also apply.
11. One-Time Purchases
Some TechXo products may be offered as one-time purchases.
A one-time purchase provides the rights and access expressly described on the applicable product page at the time of purchase.
A one-time purchase does not automatically create an entitlement to future updates, upgrades, additional services, or continuing access beyond the product terms presented at the time of purchase unless expressly stated otherwise.
12. Pricing and Taxes
Prices displayed on the TechXo website are presented in the currency indicated at checkout.
Applicable taxes, VAT, GST, sales taxes, or other transaction-related charges may be calculated and collected by the Merchant of Record or payment provider where required.
The final amount payable will be displayed before you complete your purchase.
TechXo may change its product pricing from time to time.
Any price change affecting an existing subscription will be handled in accordance with applicable law and the applicable subscription terms.
13. Refunds
Refunds and cancellation requests are governed by the TechXo Refund & Cancellation Policy, together with any applicable Paddle refund terms and mandatory consumer protection laws.
For transactions processed through Paddle, Paddle is the Merchant of Record and handles applicable payment and refund processing.
Refund requests may be submitted through the applicable Paddle support mechanism or through TechXo support where appropriate.
Nothing in these Terms limits any mandatory statutory rights or remedies available to you under applicable law.
Please review our Refund & Cancellation Policy before purchasing.
14. Free Trials and Promotional Offers
TechXo may occasionally offer free trials, promotional pricing, discounts, credits, or other promotional offers.
The specific conditions of any promotional offer will be presented when the offer is made available.
Unless otherwise stated:
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Promotional offers are limited to their stated eligibility requirements;
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A customer may not create multiple accounts to circumvent promotional restrictions;
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Promotional credits or discounts may not be exchanged for cash;
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Promotional offers may not be combined unless expressly permitted; and
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TechXo may withdraw or modify a promotional offer where permitted by law.
If a free trial automatically converts into a paid subscription, the applicable conversion terms and pricing will be presented before the customer begins the trial.
15. Customer Data
You retain ownership of information and data that you lawfully submit to TechXo through the applicable software product, subject to the rights necessary for TechXo to provide the product.
You grant TechXo the limited rights necessary to host, process, transmit, store, reproduce, and otherwise handle such information solely to the extent reasonably necessary to provide, maintain, secure, troubleshoot, and improve the applicable product and services.
You are responsible for ensuring that you have all necessary rights, permissions, and lawful bases to submit information to TechXo and to permit TechXo to process that information.
You must not upload or transmit information that you do not have the right to use or that would violate applicable law or third-party rights.
16. Personal Information
TechXo processes personal information in accordance with its Privacy Policy.
The Privacy Policy explains:
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What information we collect;
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How we use information;
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How information may be shared;
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How we protect information;
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Applicable data rights;
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Cookies and similar technologies; and
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How customers can contact us regarding privacy matters.
By using TechXo products, you acknowledge that your information may be processed as described in the Privacy Policy.
17. Third-Party Services and Integrations
TechXo products may provide integrations with third-party services, APIs, platforms, or software.
Third-party integrations may be subject to separate terms, privacy policies, technical limitations, availability requirements, or fees imposed by the third-party provider.
TechXo is not responsible for changes, interruptions, restrictions, or discontinuation of third-party services that are outside TechXo’s reasonable control.
You are responsible for ensuring that your use of third-party services through a TechXo integration complies with the third party’s applicable terms and policies.
18. Acceptable Use
You agree to use TechXo products responsibly and lawfully.
You must not use TechXo products to:
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Violate applicable laws or regulations;
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Infringe intellectual property, privacy, or other rights of third parties;
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Obtain unauthorized access to systems, accounts, networks, or data;
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Distribute malware, viruses, or other harmful code;
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Conduct fraudulent or deceptive activities;
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Attempt to bypass security controls;
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Interfere with the operation or availability of the software;
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Abuse APIs, automated systems, or infrastructure;
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Conduct unauthorized penetration testing or security testing;
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Use the product to facilitate illegal activities;
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Upload content that you do not have the legal right to use;
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Reverse engineer or circumvent technical restrictions; or
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Use the product in a manner that creates unreasonable security, operational, or legal risk.
TechXo may suspend or restrict access where reasonably necessary to protect the platform, other users, third parties, or the integrity and security of the service.
19. Intellectual Property
All intellectual property rights in the TechXo website, software, source code, object code, interfaces, designs, trademarks, logos, documentation, product names, graphics, and other materials provided by TechXo are owned by or licensed to TechXo unless expressly stated otherwise.
Nothing in these Terms transfers ownership of TechXo intellectual property to you.
TechXo’s trademarks and branding may not be used without prior written permission.
20. Feedback
If you provide suggestions, ideas, recommendations, bug reports, or other feedback regarding TechXo products, you grant TechXo permission to use that feedback without restriction or compensation, provided that such use does not disclose your confidential information.
Feedback may be used to improve, develop, or maintain TechXo products and services.
21. Product Availability
We aim to keep TechXo products available and operational, but we do not guarantee uninterrupted or error-free availability.
Access may occasionally be interrupted because of:
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Scheduled maintenance;
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Software updates;
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Security measures;
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Infrastructure failures;
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Internet or telecommunications problems;
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Third-party service interruptions;
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Events beyond our reasonable control; or
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Other technical circumstances.
Where reasonably practical, we may provide notice of planned maintenance that materially affects product availability.
22. Security
TechXo takes reasonable technical and organizational measures designed to protect its systems and customer information.
However, no internet-based service can be guaranteed to be completely secure.
You are responsible for maintaining appropriate security practices for your account, devices, credentials, and information submitted through the product.
If you become aware of a suspected security vulnerability or unauthorized account access, please notify TechXo promptly.
23. Product Support
TechXo provides product support through the support channels identified on its website or within the applicable product.
Support may include assistance with:
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Account access;
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Product functionality;
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Billing-related questions;
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Technical issues;
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Product configuration; and
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General use of the software.
Support availability may vary according to the product or plan purchased.
TechXo does not guarantee that every support request will result in a particular outcome or that all issues can be resolved.
24. No Professional Advice
TechXo products are intended as software and business productivity tools.
Unless expressly stated otherwise, TechXo does not provide legal, financial, investment, medical, accounting, tax, insurance, or other regulated professional advice through its products.
Information generated or displayed by TechXo software should not be treated as a substitute for advice from a qualified professional where professional advice is required.
25. Third-Party Content
TechXo products may display or interact with information supplied by third-party services.
TechXo does not necessarily verify or guarantee the accuracy, completeness, reliability, or availability of third-party information.
You are responsible for independently evaluating third-party information where appropriate.
26. Disclaimers
To the maximum extent permitted by applicable law, TechXo products are provided on an “as available” and “as is” basis.
We do not guarantee that:
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The software will always be available;
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The software will be completely error-free;
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Every feature will operate without interruption;
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The product will meet every individual business requirement;
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Third-party integrations will remain available;
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Data supplied by third parties will always be accurate or complete; or
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The software will produce a particular business, financial, operational, or commercial result.
Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded under applicable law.
27. Limitation of Liability
To the maximum extent permitted by applicable law, TechXo and its officers, directors, employees, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, business opportunities, goodwill, data, or anticipated savings arising from or relating to your use of the products.
To the extent permitted by applicable law, TechXo’s total aggregate liability arising from or relating to a particular product or transaction will not exceed the amount you paid to TechXo or the applicable Merchant of Record for that product during the twelve months preceding the event giving rise to the claim.
Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded.
28. Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless TechXo and its officers, directors, employees, affiliates, and service providers from claims, liabilities, damages, losses, and reasonable expenses arising from:
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Your unlawful use of the products;
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Your violation of these Terms;
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Your violation of third-party rights;
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Information or content submitted by you that infringes another person’s rights; or
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Your intentional misuse of the products.
This provision applies only to the extent permitted by applicable law.
29. Suspension and Termination
TechXo may suspend or terminate access to a product where reasonably necessary if:
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You materially breach these Terms;
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You engage in fraudulent or abusive activity;
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Your use creates a security risk;
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You attempt to circumvent access controls;
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You use the product unlawfully;
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Required payment is not successfully completed;
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Continued access would create material legal or regulatory risk; or
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Suspension is otherwise reasonably necessary to protect the service, users, or third parties.
Where reasonably practical, TechXo may provide notice before suspension or termination.
Termination does not affect rights or obligations that by their nature should survive termination.
30. Effect of Cancellation or Termination
Following cancellation or termination, your right to access paid product features may end in accordance with the applicable product or subscription terms.
You remain responsible for charges properly incurred before cancellation or termination.
Where technically available, TechXo may provide a reasonable opportunity to export customer data following termination, subject to the product’s functionality and applicable retention requirements.
TechXo may retain certain information where required for legal, security, fraud-prevention, accounting, dispute-resolution, or legitimate business purposes.
31. Changes to Products
TechXo may modify, update, improve, or discontinue product features from time to time.
We may make changes for reasons including:
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Security;
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Performance;
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Legal or regulatory requirements;
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Technical improvements;
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Compatibility;
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Product development;
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Third-party dependency changes; or
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Business operations.
Where a material change substantially reduces the core functionality of a paid product, we will take reasonable steps to address the change in accordance with applicable law and the applicable product terms.
32. Changes to These Terms
TechXo may update these Terms from time to time.
When changes are made, the updated version will be posted on this website with a revised “Last Updated” date.
Where required by law, we may provide additional notice of material changes.
Your continued use of the applicable products after the effective date of updated Terms constitutes acceptance of the revised Terms, except where applicable law requires a different form of consent.
33. Electronic Communications
By using TechXo products or contacting us electronically, you consent to receive communications electronically where permitted by law.
These communications may include:
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Transaction confirmations;
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Account notifications;
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Security alerts;
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Service announcements;
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Billing communications;
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Product updates;
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Support communications; and
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Other communications necessary to provide the products.
Marketing communications, where applicable, will be handled in accordance with applicable law and our Privacy Policy.
34. Notices and Transaction Records
Paddle or another authorized payment provider may send transaction receipts, invoices, payment confirmations, subscription notices, and other transaction-related communications.
You are responsible for ensuring that the email address associated with your account or purchase is accurate and able to receive these communications.
You should retain transaction confirmations and applicable product terms for your records.
35. No Assignment by Customer
You may not transfer, assign, sublicense, or otherwise transfer your rights or obligations under these Terms without TechXo’s prior written consent, except where such restriction is prohibited by applicable law.
TechXo may assign or transfer its rights and obligations in connection with a merger, acquisition, corporate restructuring, sale of assets, or similar transaction.
36. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable where legally permitted.
The remaining provisions will continue in full force and effect.
37. Entire Agreement
These Terms, together with the applicable product description, pricing information, Privacy Policy, Refund & Cancellation Policy, and any product-specific terms presented during purchase, constitute the agreement governing your use and purchase of the applicable TechXo product, except where a separate written agreement expressly applies.
38. Governing Law
These Terms are governed by the laws applicable to TechXo LLC, except to the extent mandatory consumer protection laws in the customer’s jurisdiction provide otherwise.
Nothing in these Terms prevents a consumer from relying on mandatory rights or protections available under the laws of their country, state, or other applicable jurisdiction.
Where a transaction is processed through Paddle, the contractual relationship between the buyer and Paddle is also subject to Paddle’s applicable Buyer Terms.
39. Contact Us
If you have questions about these Terms, TechXo products, your account, or product support, please contact:
TechXo LLC
1001 S Main St, Ste 500
Kalispell, MT 59901
United States
Email: support@techxo.us
Office Hours: Monday–Friday, 8:00 AM–5:00 PM MST, excluding holidays.
40. Related Policies
The following policies form part of the information governing use and purchase of TechXo products:
Customers should review these policies before completing a purchase.